Please read completely prior to your home or office cleaning appointment or before booking services.
Regular Cleaning
For those who have used professional cleaning services or cleaned themselves within the last 30 days. Regular cleaning is ideal for maintaining a healthy home environment (under most circumstances).
Kitchen and Eating Area
- Ensure that all appliance surfaces (fridge, oven, dishwasher) are clean
- Load dishes into dishwasher. Start dishwasher. (Both by request)
- Clean outside/inside of microwave
- Clean and disinfect countertops
- Clean and polish sinks and faucets
- General dusting
- Sweep/vacuum floor
- Damp mop hard floors
- Empty the trash.
Bathrooms
- Clean and disinfect tubs and showers
- Clean shower doors and tracks
- Clean and disinfect towel bars
- Dust light fixtures
- Clean mirrors
- Clean and disinfect countertops, sinks and faucets
- Clean and disinfect toilets
- General dusting
- Empty the trash.
- Sweep/vacuum floor
- Damp mop hard floors
Bedrooms and Living Areas
- Dust window sills and blinds
- Clean sliding glass door
- Hand dust all horizontal surfaces (tables, stands, dressers, etc.)
- Dust picture frames and other items/decorations
- Make beds and tidy pillows (change linens if left out)
- Clean mirrors
- Remove trash
- Vacuum floors and stairs
- Damp mop hard floors and stairs
Deep Cleaning
For those who want their home cleaned from top to bottom. Best for first time customers or customers who HAVE NOT had a professional cleaning in the last 30 days. This allows us more time to do a thorough cleaning and be sure to remove all the extra dirt (under normal circumstances).
All items from the Kitchen and Eating Areas Regular Clean list plus the following:
- Clean outside of cabinets
- Clean baseboards (more details below)
- Clean individual items/decorations
- Clean doors and door frames
All items from the Bathrooms Regular Clean list plus the following:
- Remove hard water stains from shower doors
- Remove heavy stains from tubs and showers
- Clean outside cabinets
- Clean baseboards
- Detail clean individual items/decorations
- Clean doors and door frames
All items from the Bedrooms and Living Areas Regular Clean list plus the following:
- Clean ceiling fans.
- Clean sliding glass door tracks
- Clean doors and door frames
- Vacuum/dust mop under beds and accessible furniture within reach/reason
- Clean baseboards
Move In/Move Out (if Applicable)
For those who are moving in or out – the property must be empty! Includes all items from deep cleaning plus the following:
- Inside the fridge
- Inside the oven
- Inside cabinets/drawers
- Sweep the garage.
What We Don’t Do
- Clean bio-hazardous substances (feces, blood, etc.).
- Organization and decluttering, we are there to clean/disinfect.
- Outside window cleaning.
- Lifting or moving heavy furniture. If you would like us to clean behind furniture/appliances/beds, please have the item moved before arrival.
- Carpet/steam cleaning. (Spot cleaning of carpeting is kept to a minimum as we do not carry carpet cleaning equipment).
- Clean areas that are out of reach with a 2-step ladder/stool. This is for the safety of our crew. Limits are placed by our insurance company.
- Service clients who are disrespectful to our cleaners.
Limits
WINDOWS
Our standard cleaning includes up to six inside windows. We do not clean the area between the bottom of the window outside and a screen (if applicable). That area is considered to be outside. If you have additional inside windows that need cleaning, please notify us at the time of booking. Additional charges will apply for any extra windows.
BASEBOARDS
Baseboard cleaning is included exclusively in our deep cleaning services.
Our Baseboard Cleaning Process
In many cases, a vacuum is sufficient to achieve a clean finish. However, when needed, we use a damp mop to remove dirt and dust that vacuuming does not.
Please note, we do not hand-wipe baseboards.
In certain situations, such as when baseboards have accumulated years of dirt and dust or require repainting, they may not be able to be fully restored through the cleaning process. Using harsh chemicals, which we do not supply, could potentially remove heavy stuck on dirt but also risks damaging or stripping the paint.
To avoid this and any associated repainting costs, we strictly adhere to our cleaning methods. These practices are designed to protect your home or office while delivering a thorough and professional cleaning service.