Welcome to Excellentia Elite Maid Services!

By accessing our website and availing of our services, you agree to comply with and be bound by the following terms and conditions of use. Please read these terms carefully before using our website or booking our services.

1. Services:

a. We provide residential and commercial cleaning services, including but not limited to deep cleaning, regular maintenance cleaning, move-in/move-out cleaning, and office cleaning.

b. Our services are subject to availability and may vary based on location and scheduling.

2. Booking:

a. Booking our services indicates your acceptance of our pricing, scheduling, and terms.

b. We reserve the right to refuse or cancel any booking for any reason.

3. Payments:

a. Payment for services is due at the time of booking unless otherwise agreed upon.

b. We accept payment via credit/debit card or other agreed-upon methods.

c. Refunds may be issued in accordance with our Refund Policy.

4. Cancellations and Rescheduling:

a. Cancellations must be made at least 24 hours before the scheduled service to avoid a cancellation fee.

b. Rescheduling requests are subject to availability and must be made at least 24 hours before the scheduled service.

5. Liability:

a. While we strive to provide the highest quality service, we are not liable for any damages or losses incurred during the provision of our services.

b. We reserve the right to refuse service in locations deemed unsafe or unsuitable.

6. Privacy:

a. We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details.

7. Amendments:

a. We reserve the right to amend these terms and conditions at any time without prior notice. Continued use of our services constitutes acceptance of the updated terms.

8. Governing Law:

a. These terms and conditions are governed by and construed in accordance with the laws of the State of Florida.

By using our website or booking our services, you acknowledge that you have read, understood, and agree to these terms and conditions in their entirety.

If you have any questions or concerns regarding these terms and conditions, please contact us at clientcare@excellentiacleaning.com

Thank you for choosing Excellentia Elite Maid Services!